Privacy Policy

Last updated: August 2026

At Gymelo, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use gymelo.in.

1. Information We Collect

  • Personal Information: Name, phone number, email address, and billing/payment details when you register or make a transaction.
  • Gym & Listing Data: Details of memberships listed, gym names, addresses, and operational data managed via our tools.
  • Technical Data: IP address, browser type, and device information collected automatically through cookies and analytics tools.

2. How We Use Your Information

  • To connect buyers and sellers and facilitate membership transfers.
  • To provide gym owners with tracking tools and automated reminder systems (including WhatsApp/SMS notifications).
  • To process payments securely through our authorized payment gateway partners.
  • To improve platform performance, customer support, and user experience.

3. Data Sharing & Disclosure

We do not sell your personal data. We may share your information only with:

  • Payment Gateways: To process transactions securely.
  • Counterparts: Sharing necessary contact/listing details between a verified buyer and seller to complete a membership transfer.
  • Legal Authorities: If required by law, court order, or government regulation in India.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Contact Us

If you have any questions regarding these Terms or Privacy Policy, you can reach out to us via the contact details provided on gymelo.in.